We partnered with Pierce to assist in the development and onboarding of one of our largest fund administration products. Pierce initiated a comprehensive evaluation on how to improve quality, performance and overall client satisfaction. The Pierce team then quickly provided the right blend of people, tools and process to optimize the product as well as our service offering. The changes and recommendations they implemented helped us to onboard users exponentially. This improved client satisfaction, achieved deliverables and increased profitable revenues. If you are looking for a partner who takes a consultative approach, is responsive and accountable, I highly recommend Pierce.
– Tom J. | COO/CIO, Publicly-Traded FinTech Company